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Genpact - Digital Marketing Services
Nov 23, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in digital marketing services. [...] - view this reportdownload abstract
Genpact - Social Media Customer Experience Services
Mar 03, 2021 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Social Media Customer Experience Services [...] - view this reportdownload abstract
Genpact - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in social media services. Genpact is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Hewlett Packard Enterprise - Customer Management Services
Jul 15, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Hewlett Packard Enterprise's offerings and capabilities in customer management services. [...] - view this reportdownload abstract
HGS - Advances in Analytics BPS
Feb 15, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Analytics BPS. [...] - view this reportdownload abstract
HGS and Canadian Telco - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "HGS and Canadian Telco - Transformational CMS" case study is an example of how transformational CMS was used to increase CSAT and sales conversion rates. [...] - view this reportdownload abstract
HGS and Global Credit Card Provider - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "HGS and Global Credit Card Provider - Transformational CMS" case study is an example of how transformational CMS was used to meet a client's increasingly stringent NPS targets. [...] - view this reportdownload abstract
HGS - CMS in Healthcare (Payer and Provider Support)
May 29, 2015 | Vendor Analysis by Vicki Jenkins
HGS is headquartered in Bangalore, India. Currently, it operates 60 delivery centers in 12 countries, with ~28.6k employees. [...] - view this reportdownload abstract
HGS - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by Vicki Jenkins
HGS was initially formed as Ashok Leyland Information Technology (ALIT) in 1993, providing information technology services, and starting with one client and 25 employees. ALIT merged with Hinduja Finance Corporation (HFC) in 2000, to form HGS; at this time, HGS launched its BPO services. Between 2000 and 2004, it was listed on the NSE/BSE, and secu [...] - view this reportdownload abstract
HGS - CMS in Retail and CPG
Jul 04, 2016 | Vendor Analysis by Vicki Jenkins
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in CMS in retail and CPG. [...]