Jul 10, 2014, by Gary Bragar
Per NelsonHall’s learning BPO market analysis and concurrent client interviews conducted as part of the NelsonHall Evaluation and Assessment Tool (NEAT), both providers and buyers (current and prospective), will be pleased to know that learning BPO is largely meeting and exceeding client expected benefits in six out of seven criteria sought by clients.
Based on interviews with LBPO client[...]
Jul 02, 2014, by Gary Bragar
NelsonHall’s annual HRO Market Forecast, 2014-2018, provides a forecast for the global HR BPO market by service line and geography. It includes:
The HR BPO market size for 2013 and the forecast through 2014 to 2018
The HR BPO market size and forecast for North America, specifically covering the U.S. and Canada; EMEA including U.K., France, Germany, Italy, Nordics &[...]
Jun 02, 2014, by Gary Bragar
TrueBlue announced on Monday it is to acquire U.S. based RPO and MSP provider SeatonCorp. TrueBlue is a specialist staffing organization that supports staffing and also provides onsite management services which will complement the RPO, MSP services of SeatonCorp. The SeatonCorp business beng acquired includes its:
RPO businesses: PeopleScout (U.S based)&nb[...]
May 21, 2014, by Gary Bragar
Cielo is Pinstripe & Ochre House's new brand, launched last week at its Talent Rising client forum and analyst day. The rebrand has been expected since the merger six months ago of Pinstripe and Ochre House. From its key offerings of RPO, search and talent consulting services, the event focused on how to engage the wider business in the talent discussion as well as how servi[...]
May 01, 2014, by Gary Bragar
GP Strategies is focused on global expansion. Its non-U.S. business accounted for 22% of global revenues in Q1 2014. Continued global deployment at its soon-to-be largest client HSBC will add to international growth this year. In Q1 2014 deployment of services to HSBC commenced in the U.S., Canada, U.K. and Hong Kong. Additional geographies to be deployed in 2014[...]
Mar 25, 2014, by Gary Bragar
Last week, NelsonHall attended Ceridian’s analyst event. Ceridian 2013 revenue excluding Comdata was ~$950m. Its cloud business generated ~$100m in revenue and is growing at ~35%.
Much of the focus of the event was on its Dayforce cloud HCM platform which provides:
Payroll, including tax
Benefits, e.g. annual enrollment
Recruitment / talent, the most recent [...]
Feb 04, 2014, by Gary Bragar
The theme of last week’s IBM Connect Conference was Energizing Life’s Work. There was also a concurrent Kenexa World Conference which joined the IBM Connect general sessions.
When IBM acquired Kenexa for $1.3bn in December 2012 (with Kenexa integrated into IBM’s Software Group and operationally aligned to IBM GPS), much was written at the time of how this would strengthen IBM&[...]
Jan 17, 2014, by Gary Bragar
On January 17, 2014 GP Strategies announced its intent to acquire the Effective-People and Effective-Learning companies in Denmark to strengthen its HCM capability beyond learning. The two companies are part of the Effective Companies headquartered in Copenhagen. Their combined revenue in 2013 was $8.5m.
Effective-People and Effective-Learning offer HCM technology for:
Recruiting
Onboar[...]
Oct 17, 2013, by Gary Bragar
NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist Strategic Sourcing Managers in assessing vendor capability in Payroll BPO.
The Payroll business process outsourcing BPO tool is available to NelsonHall clients at http://research.nelson-hall.com/ and is also available for a limited period free-of-charge to strategic sourci[...]
Jul 25, 2013, by Gary Bragar
On July 25 2013, MidlandHR was awarded a payroll BPO and HR software contract by UK General Insurance. This is a full payroll BPO contract with MidlandHR providing management and operations of payroll including:
Processing of gross to net
Data entry, both manual and electronic
Provision of automated or manual calculations
Checking of input, validation, sensibility checks, investig[...]
Jul 18, 2013, by Gary Bragar
On July 18, 2013 Pinstripe and Ochre House announced a merger to become a global RPO player. The combined company, Pinstripe Ochre House, includes TAAHEED and Carmichael Fisher, acquired by Ochre House in 2012 to expand its global RPO capability in the Middle East and North Africa. Globally the combined company has 767 employees and 88 clients served in 43 countries.
U.S. based Pinstr[...]
Jun 27, 2013, by Gary Bragar
In recent months there have been several significant learning services contracts. From mid-2008 to mid-2012, growth in learning services was adversely impacted by the recession with learning being one of the easiest budget items to cut back on and in many instances put completely on hold. However from mid-2012 to date there has been an increased level of contract activity.
Looking at some [...]