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  • Bloomberg Reports Sprint and T-Mobile U.S. Close to Merger

    Jun 04, 2014, by Dominique Raviart

    Bloomberg reports that Sprint and T-Mobile U.S.A. are close to a merger whereby Sprint would acquire T-Mobile U.S. for $40 a share (up 17% from the current $34), valuing the company to $31bn. Deutsche Telekom (DTAG), which holds a 67% stake in T-Mobile U.S.A., would receive 27.5% in cash, 27.5% in Sprint stock and retain a 12% stake in T-Mobile U.S.A. T-Mobile U.S.A. had 2013 revenues of $24.4b[...]

  • Staffing Firm TrueBlue Expands Services in RPO/MSP and Opens New Markets Thru $310m Acquisition of SeatonCorp

    Jun 02, 2014, by Gary Bragar

    TrueBlue announced on Monday it is to acquire U.S. based RPO and MSP provider SeatonCorp. TrueBlue is a specialist staffing organization that supports staffing and also provides onsite management services which will complement the RPO, MSP services of SeatonCorp. The SeatonCorp business beng acquired includes its:  RPO businesses: PeopleScout (U.S based)&nb[...]

  • CGI: Good Progress on Logica Integration, Now Focusing on Transformation... Where Next?

    May 30, 2014, by Rachael Stormonth

    NelsonHall recently attended CGI’s global analyst event in London. The key messages in CEO Michael E Roach’s keynote were the success with which CGI is executing on its "Buy and Build" profitable growth strategy and that the expected benefits of the merger are now becoming more visible. At the same event last year, CGI indicated some of the measures it was applying to impr[...]

  • IBM Launches IBM Cloud Business Solutions, Led by GBS

    May 29, 2014, by Rachael Stormonth

    IBM announced today a new portfolio of cloud-based offerings called IBM Cloud Business Solutions. Now the last three words don’t in themselves give away too much as to exactly what is on offer - but IBM is taking assets from across IBM Group, including consulting services from GBS, pre-built assets from IBM Research, IBM software, advanced analytics, and cloud infrastructure delivered v[...]

  • Tech Mahindra Elaborates on Service Virtualization and Release Automation Offerings

    May 28, 2014, by Dominique Raviart

    Tech Mahindra Testing Services (TMTS) recently provided insights on the work it is doing to expand automation outside of test execution to newer areas. Part of the company’s rationale in increasing the level of automation is based on statistics showing testing teams suffer testing cycle delays regularly, representing 31% to 69% of their testing time. Testing delay result from a variety of[...]

  • Atos to Acquire Bull to Strengthen Big Data, Security and Cloud Capabilities

    May 26, 2014, by Dominique Raviart

    Atos is to acquire France-headquartered technology vendor Bull for €620m in an all cash transaction. Atos offers €4.9 per Bull share, a premium of 22% over May 23’s closure price of €4.01. The offer is conditional on Atos receiving 50% and 1 shares. The largest shareholders of Bull, Crescendo Industries and Pothar Investments, which own a 24.2% stake in Bull, ha[...]

  • Uplifting Service: How NIIT Technologies is Positioning for Growth

    May 23, 2014, by Rachael Stormonth

    NelsonHall recently attended a NIIT analyst and advisor event in London. If we compare NIIT’s recent topline performance with some other IT services providers who report in Rupees, its revenue growth in FY 2014 of 14%  (to Rs. 23,050m, or just below $400m)  is on a par with Wipro (16%) and Hexaware (17%: of a similar size to NIIT, with Rs. 22,853m revenue in CY 2013), and far ou[...]

  • Genpact: "The Art of the Possible"

    May 23, 2014, by NelsonHall Analyst

    NelsonHall recently attended a Genpact analyst forum in Boston, where we were keen to learn more about the changes in its strategy that Genpact announced in February to effect a major transformation of its business (see our blog “Genpact: Slow Progress on Transformation Strategy in 2013 - Unveils Next Phase of Plan: http://research.nelson-hall.com/blog/?avpage-views=blog&type=post&po[...]

  • Capgemini Points to 5%-7% Organic Growth in Mid-Term

    May 23, 2014, by Dominique Raviart

    Capgemini held its 2014 investor and analyst day this week. For the first time since the beginning of the 2008-2013 crisis, the company has talked about organic growth, a significant development on its focus in recent years on margin improvement. Capgemini’s guidance for 2014 is organic revenue growth of 2% to 4%. The company has now shared a mid-term target of 5% to 7% organic growth. This [...]

  • IGATE Doubling Investment in IP to Develop ITOPS Positioning

    May 23, 2014, by Andy Efstathiou

    IGATE held its analyst conference in NYC.  The key message was the company is making initial steps down a new path, one that is directionally the same as before, but with a stronger focus on fewer initiatives. IGATE is increasing its investments in developing IP to support its positioning of offering integrated IT/Operations (ITOPs) services within outsourcing engagements to deliver[...]

  • Brazil's Not Playing Ball But Teleperformance Continues to Blaze

    May 23, 2014, by NelsonHall Analyst

    Teleperformance has had an impressive quarter that might have resulted in 9.1% growth if it wasn't for the extremely unfavorable exchange rate fluctuations which resulted in an overall negative impact of €32.7m ($44.2m). Despite this Teleperformance achieved 3% y/y revenue growth in the quarter to €610m. Growth in the English-speaking market & Asia-Pacific SBU w[...]

  • Convergys Announces First Earnings Since Acquiring Stream

    May 22, 2014, by Vicki Jenkins

    Convergys closed the acquisition of Stream on March 3, 2014. Its Q1 2014 reported results include contributions from Stream for the month of March. Revenue wsas $606m, up 23% y/y. Excluding the four week contribution of ~$86m from Stream, revenue was u- 5% y/y EBIT was $22m, an EBIT margin of 3.6%, down 376 bps y/y End of Q1 2014, combined footprint of contact cent[...]

  • Hello Cielo!

    May 21, 2014, by Gary Bragar

    Cielo is Pinstripe & Ochre House's new brand, launched last week at its Talent Rising client forum and analyst day. The rebrand has been expected since the merger six months ago of Pinstripe and Ochre House. From its key offerings of RPO, search and talent consulting services, the event focused on how to engage the wider business in the talent discussion as well as how servi[...]

  • Law Firms, Essential Partners in the LPO Competition

    May 15, 2014, by NelsonHall Analyst

    Last week, U.K. law firm Optima Legal and its subsidiary Cost Advocates were granted an Alternative Business Structure (‘ABS’) license by the Solicitors Regulatory Authority (‘SRA’), marking the entrance of BPO services provider Capita into the legal market. The acquisition of Optima by Capita is imminent. It will bring in new capabilities in reserved activities (propert[...]

  • Aligning Cost to Performance: How Digital Transformation is Nurturing the Insurance Industry

    May 14, 2014, by NelsonHall Analyst

    Blonde hair, blue eyes, fair skin – we know about our physical make up... what about our digital make up? What does our Code Halo say about us? And more importantly – who does it say it to? How is this “changing the rules”? Yesterday, Cognizant launched its book: Code Halos, which looks at the way in which our digital composition is changing the way industries operate. T[...]

  • NTT DATA Inc: at the Forefront of the "One NTT DATA" Initiative; Looking for Further Expansion

    May 02, 2014, by Rachael Stormonth

    NTT DATA Moves Away from Holding Company Approach to Be More Region-Centric as it Pursues International Growth NTT DATA Inc. recently held its first ever analyst day in Boston. For those readers who may not be fully up to date of where NTT DATA Inc. fits into the NTT DATA organization: NTT DATA Inc. is the North American subsidiary of Japanese-headquartered NTT DATA, the largest IT services [...]

  • Genpact's Acquisition of Pharmalink: The Right Space at the Right Time

    May 02, 2014, by NelsonHall Analyst

    Genpact’s acquisition of Pharmalink expands its capability to offer an increasingly important range of life sciences regulatory services, especially for the pharmaceutical majors. Pharmalink, a small but global player in this niche space, has established important relationships with several of the largest pharmaceutical companies since its inception around 15 years ago.&n[...]

  • Examining Q1 2014 Benefits Administration Activity

    May 01, 2014, by NelsonHall Analyst

    Following a flurry of benefits administration activity in H2 2013 that focused on contract awards for corporate health exchanges for active employees, the first quarter of the year seemed to be just as busy for providers in both the U.S. and U.K. This is a strong stark contrast to H2 2013, when much of the activity in Q1 was focused on DC administration. Private sector activity outpaced pu[...]

  • GP Strategies: Looking at International Expansion

    May 01, 2014, by Gary Bragar

    GP Strategies is focused on global expansion. Its non-U.S. business accounted for 22% of global revenues in Q1 2014. Continued global deployment at its soon-to-be largest client HSBC will add to international growth this year. In Q1 2014 deployment of services to HSBC commenced in the U.S., Canada, U.K. and Hong Kong. Additional geographies to be deployed in 2014[...]

  • Complimentary Demand: The Blossoming Role of LPO in Risk Management

    Apr 25, 2014, by NelsonHall Analyst

    Last week, MphasiS announced the launch of its next generation Governance, Risk and Compliance (GRS) service, in partnership with legal process outsourcing (LPO) provider Mindcrest, to its North American BFSI client base. Services within the scope of the offering include: Contract remediation Document review Consent order fulfillment Corporate compliance research. MphasiS will [...]

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