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NelsonHall Blog

  • Infosys Announces Blockchain-Powered Nia Provenance to Manage Complex Supply Chains

    May 16, 2018, by David Mayer

      EdgeVerve, an Infosys Product subsidiary, this week announced a new blockchain-powered application for supply chain management as part of its product line. Nia Provenance is designed to address the challenges faced by organizations managing complex supply chain networks with multiple IT stacks engaged across multiple stakeholders. Here I take a quick look at the new application and i[...]

  • Testbirds Continues to Experiment with its Crowdtesting Portfolio

    May 14, 2018, by Dominique Raviart

      When NelsonHall published the first crowdtesting vendor evaluation in the industry in 2017, it was striking to see how the main crowdtesting players had different strategies and were developing their services in different directions. And crowdtesting continues to surprise by bringing novelty to the testing service industry – an industry essentially based on process and, increas[...]

  • Accenture’ s Teach & Test Methodology for AI Testing

    May 11, 2018, by Dominique Raviart

      In the past three years, testing service vendors have been looking at how to adopt more automation and apply AI to testing. Accenture, meanwhile, has been approaching things from a different angle, looking at how to test AI software itself rather than applying AI to the delivery of testing services. Here I look briefly at Accenture's approach to AI testing, which used a two-ph[...]

  • The Advantages of Building a Bespoke Blockchain Platform

    May 03, 2018, by David Mayer

      For all the discussion in the blockchain solution industry around platform selection (are they choosing Fabric or Sawtooth? Quorum or Corda?), you’d be forgiven for thinking that every provider’s first stop is the open-source infrastructure shelf. But the reality is that blockchain is more a concept than a fixed architecture, and the platforms mentioned do not encomp[...]

  • The End of Telecoms Sector Dominance in CX Services?

    May 01, 2018, by Ivan Kotzev

      For many years, the telecoms sector has been the dominant market for customer experience (CX) services providers. However, over the last few years, consolidation, flat performance, decreasing margins caused by market saturation, new digital models and competitors, and unfavorable regulations (e.g. Eurotariff) have eroded the significance of the telecoms sector for CX services provide[...]

  • Next Generation HCM Technology: Report Overview

    Apr 27, 2018, by Pete Tiliakos

      Pete Tiliakos, Principal HR Technology & Services Analyst, talks about his recently completed global research project on ‘Next Generation HCM Technology’, which features analysis of 18 cloud-based HCM platforms from 16 leading vendors.[...]

  • Why Digital Onboarding is Essential

    Apr 27, 2018, by Nikki Edwards

      Is your organization already struggling to find the best talent? If so, put yourself in the shoes of a candidate for a moment. Take a look at your organization’s employer branding on your website and social media pages. Do you think candidates would be impressed? Hopefully yes, but many organizations’ employer branding leaves a lot to be desired. Appealing to all possi[...]

  • 6 Ways to Prepare for Cognitive Automation During RPA Implementation

    Apr 23, 2018, by David Mayer

      2017 brought a surge of RPA deployments across industries, and in 2018 that trend has accelerated as more and more firms begin exploring the many benefits of a digital workforce. But even as some firms are just getting their RPA projects started, others are beginning to explore the next phase: cognitive automation. And a common challenge for firms is the desire to begin planning for [...]

  • Is Amazon the Biggest Threat to AWS’ Enterprise Public Cloud Domination?

    Apr 20, 2018, by David McIntire

      Over the last several years, the public IaaS market has grown rapidly, with major public IaaS providers growing at 45% or more annually, as estimated by NelsonHall. However, large enterprises are only moving a small portion of their application landscapes to public cloud, maintaining larger application footprints in private cloud or on-premise environments. This hybrid approach re[...]

  • Atos: North America a Work-in-Progress

    Apr 18, 2018, by Rachael Stormonth

    NelsonHall recently attended the Atos global analyst event in Boston, where we were keen to get an update on topics including: Atos’ strategy for growth in North America, which has new leadership following a rather disappointing 2017 Recent developments and short-term priorities for offerings in the Digital Transformation Factory. It appears to us that, nearly three years af[...]

  • Infostretch: Leveraging AI for Software Test Optimization

    Apr 17, 2018, by Dominique Raviart

      I have touched several times on how AI is being used in the context of software testing for reducing the number of test cases, optimizing coverage, and estimating the number of defects in an upcoming release of an application. And, as AI technology is becoming pervasive, we are expecting more use cases to emerge for software testing soon. We recently had a discussion with Santa Cl[...]

  • Application of RPA & AI to Unstructured Data Processing: The Next Big Milestone for Shared Services

    Apr 12, 2018, by John Willmott

      Shared Services Centers (SSCs) have made progress in the initial application of RPA, gained some experience in its application, and are typically now looking to scale their use of RPA widely across their operations. However, although organizations have often undertaken some level of standardization and simplification of their processes to facilitate RPA adoption, one stumbling block [...]

  • Kryon’s Rebranding Focuses on the Business Benefits of RPA

    Apr 11, 2018, by David Mayer

      Kryon has today launched a new brand presence, along with a new strategic perspective on RPA focused on delivering business benefits. The former Kryon Systems (now simply Kryon) will now be organized around a three-pronged approach the company refers to as ‘Discover, Automate, Optimize’. As part of this brand migration, several aspects of Kryon’s go-to-market app[...]

  • How Citibank & Unicredit Are Delivering Digital Loan Origination

    Apr 11, 2018, by Andy Efstathiou

      Loan originations are a key part of the digital revolution taking place in the banking industry, and banks have two key goals when they replace their legacy loan origination systems (LOS): Enabling omnichannel delivery of LOS services Reducing time to fulfillment (turnaround time). Long-established banks are adopting digital solutions to achieve these goals with the expe[...]

  • Zalaris: Transforming into a One-Stop-HR-Shop for European Organizations

    Apr 09, 2018, by NelsonHall Analyst

      Over the last year, Zalaris has markedly stepped up its geographic and service expansion journey –  first fuelled by the acquisition of Germany-based Sumarum AG and then with the acquisition of U.K.-based ROC Global Solution Consulting. It’s important to note that Zalaris’ success in the wider Nordic market was also a result of two acquisitions soon after it[...]

  • What M&A Activity at SQS Means for its Management Consulting Model

    Apr 05, 2018, by Dominique Raviart

      We recently spoke with QA specialist SQS about how its acquisition of Moorhouse Consulting and its own acquisition by Assystem Technologies (AT) are each supporting its management consulting (MC) services ambitions. SQS continues to deploy its MC units across geographies Firstly, Moorhouse Consulting. This U.K.-based company brings in ~140 consultants and £22m in annual r[...]

  • IoT Platforms: Build or Buy? Implications for Clients & IT Services Vendors

    Apr 03, 2018, by Dominique Raviart

      There is an abundance of IoT platforms on the market. Many technology firms (e.g. IBM Software, AWS, PTC/Thingworx, Microsoft), major manufacturing firms (GE, Siemens, ABB, Bosch, Schneider Electric) and some large IT services vendors (e.g. Accenture, TCS, and Atos via Worldline) have invested in their own IoT platform products. History is repeating itself, as the build or buy que[...]

  • The Impact of VR & Gamification on Candidate Assessment

    Mar 28, 2018, by Nikki Edwards

      One of the things that was very clear from my visit to the UNLEASH HR industry event in London last week was that virtual reality and other interactive tech has arrived in the talent acquisition space in a big way. Here I look specifically at examples of how VR and gamification are having an impact on the candidate assessment process. Candidate assessment is one of the hot talent [...]

  • ADP’s Spotlight on Engagement & Retention

    Mar 23, 2018, by Gary Bragar

      At ADP’s annual Meeting of the Minds client event this past week, what caught my attention most were the initiatives geared towards improving employee engagement/satisfaction and retention. Clearly, ADP has identified these areas as key, with its own research institute finding that ~2/3 of all turnover is voluntary – i.e. employees are leaving because they have not been g[...]

  • Redwood Introduces Disruptive New RPA Pricing Model

    Mar 22, 2018, by David Mayer

      Today, Redwood announced a new pricing model for its RPA software in which users pay only for units of work completed, and on a cost basis equivalent to efficient human work on the same task. As a result, if a Redwood robot sends an email, or retrieves specific data, or performs reconciliation work, the organization is charged on completion for specific amounts relevant to the parall[...]

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