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Firstsource - Transforming CMS through Analytics
Oct 11, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in Transforming Customer Management Services through analytics. [...] - view this reportdownload abstract
Firstsource - Social Media Services
Feb 07, 2014 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsources's offerings and capabilities with regards to social media services. [...] - view this reportdownload abstract
Firstsource - CX Services Transformation
Jan 24, 2024 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Firstsource's offerings and capabilities in CX Services Transformation [...] - view this reportdownload abstract
Firstsource - Customer Management Services
Jun 16, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in customer management services. [...] - view this reportdownload abstract
Firstsource - Customer management services
Feb 06, 2014 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in customer management services and consists of 8 pages. [...] - view this reportdownload abstract
Firstsource and U.K. Media - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Firstsource and U.K. Media - Transformational CMS Case Study" is an example of how transformational CMS was used to increase efficiencies and NPS. [...] - view this reportdownload abstract
Firstsource and second U.K. Media Client - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Firstsource and second U.K. Media Client - Transformational CMS" case study is an example of how transformational CMS was used to reduce costs and increase automation. [...] - view this reportdownload abstract
EXL- Advances in Analytics BPS
Mar 14, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes EXL's offerings and capabilities in Analytics BPS. [...] - view this reportdownload abstract
EGS - Customer Management Services
Mar 03, 2016 | Vendor Analysis by Ivan Kotzev
Expert Global Solutions (EGS) is a private customer service management organization, headquartered in Plano, Texas. [...] - view this reportdownload abstract
DXC- Cognitive CX Services
Dec 06, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes DXC's offerings and capabilities in Cognitive CX Services. [...]