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Webhelp - Cognitive CX Services
Dec 10, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in Cognitive CX Services. [...] - view this reportdownload abstract
VIP Desk - WAHA Services
Feb 11, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes VIP Desk's offerings and capabilities in WAHA services. VIP Desk is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this report
transcosmos - Social Media Services
Aug 12, 2011 | Vendor Analysis by NelsonHall Analyst
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transcosmos - Customer Management Services
Feb 29, 2016 | Vendor Analysis by Ivan Kotzev
transcosmos Inc. (transcosmos) is a public company which has traded on the Tokyo Stock Exchange since 1992, and is headquartered in Tokyo. The company was founded by Koki Okuda in 1966 under the name Maruei Keisan Center, as a data entry BPO. In 1985, it was incorporated under its current name. transcosmos provides CMS, business process outsourcing [...] - view this reportdownload abstract
Transcosmos and an Online Japanese Securities Broker - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...] - view this reportdownload abstract
Transcosmos and a Japanese Security Software Company - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...] - view this reportdownload abstract
Transcom - Multi-channel CMS: Delivering Digital Customer Experience
Mar 08, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Transcom's offerings and capabilities in Multi-Channel CMS. [...] - view this reportdownload abstract
Transcom - CX Services Transformation
Feb 06, 2024 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Transcom's offerings and capabilities in CX Services Transformation [...] - view this reportdownload abstract
Transcom - Customer Management Services
Feb 12, 2016 | Vendor Analysis by Ivan Kotzev
Transcom WorldWide AB (Transcom) is a public company which has been listed on NASDAQ OMX Stockholm since 2001. [...] - view this reportdownload abstract
Transcom and Australian High-Tech Manufacturer - Transformational CMS
Sep 30, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcom and Australian High-Tech Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while improving CSAT. [...]