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Jeanine Crane-Thompson

Jeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.

Korn Ferry - Recruitment Process Outsourcing

Vendor Analysis

by Jeanine Crane-Thompson

published on Feb 17, 2025

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Report Overview:

This NelsonHall assessment analyzes Korn Ferry's offerings and capabilities in Recruitment Process Outsourcing 

Who is this Report for:

NelsonHall’s RPO profile on Korn Ferry is a comprehensive assessment of Korn Ferry’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Korn Ferry and identifying vendor suitability for RPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the RPO sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Korn Ferry’s RPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Founded in 1969, Korn Ferry is an organizational talent management consulting firm headquartered in Los Angeles, California. The company operates five primary business units:

  • Consulting
  • Digital Operations
  • Executive Search
  • Professional Search & Interim
  • Recruitment Process Outsourcing (RPO).

In August 1998, the company launched a strategic alliance with the Wall Street Journal to form Futurestep. The sub-brand focused on recruiting services at the middle management level. In 2018, Korn Ferry rebranded its business as simply “Korn Ferry,” sunsetting all of its sub-brands, including Futurestep.

At the end of FY2024, April 30, 2024, Korn Ferry’s RPO business unit comprised ~3,000 employees supporting ~200 clients globally and hiring ~190,000 hires annually. The company prioritizes its growth strategy across early career, professional, volume/hourly, and niche job roles across all industries.

Korn Ferry positions its RPO services within its Global Talent Acquisition business vertical. It staffs its global recruitment teams with local experts — analyzing RPO market insights, understanding client needs, and locating best-fit candidates. It underpins its capabilities with modular standard and customizable inclusions of Korn Ferry Nimble Recruit (KFNR), an AI and data-driven RPO technology solution for volume, early career, and professional hiring.

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