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Nikki Edwards

Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.

Infosys - Learning Services 2022

Vendor Analysis

by Nikki Edwards

published on May 06, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Learning Services.

Who is this Report for:

NelsonHall’s Learning Services profile on Infosys is a comprehensive assessment of Infosys’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Learning Services and identifying vendor suitability for Learning Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Learning Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’s Learning Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s service delivery organization (including delivery locations).

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Infosys’s offerings and capabilities in Learning Services.

Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 310k employees. Infosys BPM, established in 2002, is the business process management subsidiary of Infosys that provides end-to-end transformative services for its clients worldwide with more than 50k employees. Across Infosys Ltd and Infosys BPM, the company offers ten service areas (including BPM Analytics, Digital Business Services, Business Transformation Services, and RPA). Human Resources Outsourcing services focus on: Learning and development outsourcing (Learning), benefits administration, payroll outsourcing, and recruitment outsourcing.

Infosys’s offerings comprise learning content, delivery, admin, tech, and consultancy services. It has added new and enhanced existing services in 2021. It provides predominantly proprietary technology. In 2022, it will develop services and tech further.  

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