Vendor Analysis
published on Aug 09, 2017
Report Overview:
This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in Next Generation Mortgage and Loan BPS. WNS is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs.
Who is this Report for:
NelsonHall’s Next Generation Mortgage and Loan (M&L) BPS vendor assessment for WNS is a comprehensive assessment of WNS’ next generation M&L BPS offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for M&L BPS RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of WNS' M&L offerings, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphases and new developments
- Analysis of the company’s strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
WNS is a vendor of BPS to global firms. In calendar year (CY) 2016, 6.3% of WNS’ revenues came from BFS. WNS has ~28 clients in BFS in total. M&L BPS is part of WNS’ financial industry line of business, under business process management (BPM).
WNS entered the M&L BPS business when it acquired Trinity Partners, a mortgage processing BPS vendor, in 2006. WNS made the purchase to pursue the mortgage services business and to deepen its business with the banking industry. The M&L BPS business grew, primarily from mortgage administration contracts, until the economic downturn; during the financial crisis (2009 to 2011), the mortgage BPS business revenues declined ~50%, consistent with industry experience. Since 2011, the mortgage BPS business has been growing, with 2013 marking the start of rapid growth.