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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall, and a member of the global IT Services research team.

As a Senior Analyst, Mike has specialist knowledge in Managed Security Services, having delivered two major global MSS projects for NelsonHall. He has also delivered major projects on Digital Transformation and Internet of Things (IoT).

Highly regarded for his analytical talents, Mike also leads data modeling and analytics initiatives in support of NelsonHall's ITS and BPS market forecasts and market surveys. He was responsible for transforming NelsonHall's extensive global market forecast engine, including the introduction of NelsonHall's unique interactive Self-Forecasting Tool. Mike also tracks and regularly reports on developments within IT infrastructure services firms.

As Operations Officer, Mike is responsible for day-to-day operations, including overseeing the development of NelsonHall's IT systems and processes.

Mike joined NelsonHall in 2012 with six years' experience in direct to consumer sales and operational management within a global organization.

Mike holds a 1st Class Honors BSc. In Mathematics from Heriot Watt University. When not working, Mike enjoys running, kayaking and cinema.

Contact Mike Smart

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Reports by Mike Smart:

  • Atos - Cyber Resiliency

    May 08, 2019 | Vendor Analysis by Mike Smart

    Atos organizes its security services offerings span: Cybersecurity consulting, for which Atos aims to enhance the compliance, governance, and protection of its clients Cybersecurity integration to implement secure architectures and supporting tools Managed security services, including Computer Emergency Response Team (CERT) services, and [...]
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  • Capgemini - Cyber Resiliency

    May 08, 2019 | Vendor Analysis by Mike Smart

    This NelsonHall vendor assessment analyzes Capgemini’s offerings and capabilities in cyber resiliency. Capgemini offers a range of cybersecurity services including: Define Services: strategic consulting, assessment and program execution Protection services: point security solutions, offered on a managed services basis Monitoring [...]
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  • Redwood Software - RPA & AI Technology Evaluation

    May 07, 2019 | Vendor Analysis by Mike Smart

    Redwood Software is a process automation company that delivers flexible and managed software solutions to eliminate manual tasks, unleash human potential, and drive business success. More than 3,000 customers worldwide use Redwood products to automate their mission-critical business and IT processes. The company was founded in the Netherlands in 19 [...]
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  • Softomotive - RPA & AI Technology Evaluation

    May 07, 2019 | Vendor Analysis by Mike Smart

    Softomotive was founded in 2005 and WinAutomation, the desktop version, was launched in 2008, with ProcessRobot, the Enterprise RPA platform following in 2015. The company had 1,000 clients by 2009, and in 2011 launched its first reseller partnership program. In 2012, the company added professional deployment and integration services. Softomo [...]
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  • Unisys - Quarterly Update

    Nov 14, 2018 | Quarterly Update by Mike Smart

    NelsonHall’s Quarterly Update on Unisys provides a snapshot of developments at Unisys in the last quarter. [...]
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