
Nikki Edwards
Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
Nikki is a highly experienced HR practitioner, with 27 years' experience in HR across industry sectors including Hi Tech, Telecoms, Retail/Warehousing, Travel & Hospitality, Facilities Management, Education, Manufacturing, Media, and Business Consultancy.
Her current project is Learning Services: Transforming the Way the Workplace Learns.
Nikki has a wealth of operational experience across the entire HR function, including talent acquisition, talent development, employee engagement, employee relations, compensation, benefits, payroll, employment law, and HR systems. She also has significant experience in leading and managing business transformation/integration and cultural change projects, including outsourcing key business functions, accelerated growth via TUPE transfers, organization and process redesign, and M&A initiatives (including due diligence, rebranding, cultural realignment, and compensation and benefits changes).
Amongst Nikki's many achievements in HR, she has successfully established, managed, and led various international talent acquisition projects of up to 18 months' duration. This includes a second generation RPO project in which she was responsible for evaluating, shortlisting, and selecting a new global RPO vendor who went on to deliver significant business value and establish a long-term relationship with the client.
Prior to joining NelsonHall, Nikki has held interim HR consulting positions with PageGroup plc and Brightstart UK (owner/director), and senior positions with Displaydata, Cincom, CompuServe, and Sainsbury's.
Nikki holds an honors degree in Geography from Coventry University, and an MBA from Reading University. In her spare time, Nikki's many interests include volunteering, health & fitness (including running 5k, 10k, and half marathons), skiing, and travel.
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Contact Nikki Edwards
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Reports by Nikki Edwards:
ADP - RPO 2020
Oct 09, 2020 | Vendor Analysis by Nikki Edwards
This NelsonHall assessment analyzes ADP's offerings and capabilities in RPO [...]view this reportdownload abstractPeopleScout - RPO 2020
Sep 28, 2020 | Vendor Analysis by Nikki Edwards
This NelsonHall assessment analyzes PeopleScout's offerings and capabilities in RPO [...]view this reportdownload abstractEvolution of RPO: Meeting Hiring Needs for the Workplace of the 2020s
Sep 23, 2020 | Market Analysis by Nikki Edwards
NelsonHall’s market analysis of the RPO services market consists of 129 pages. The report focuses on developments made over 2020 and strategy for 2021 and beyond. [...]view this reportdownload abstractPontoon Solutions- RPO 2020
Sep 08, 2020 | Vendor Analysis by Nikki Edwards
This NelsonHall assessment analyzes Pontoon Solutions' offerings and capabilities in RPO [...]view this reportdownload abstractWilsonHCG - RPO 2020
Aug 14, 2020 | Vendor Analysis by Nikki Edwards
This NelsonHall assessment analyzes WilsonHCG's offerings and capabilities in RPO [...]view this reportdownload abstract
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Recruitment & Learning Trends, 2022
Jan 20, 2022, by Nikki EdwardsHere I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services. Recruitment Trends Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rap[...]
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HR Trends & Outlook 2021, Part 2: Talent Management
Jan 27, 2021, by Nikki EdwardsThis is the second part of a 2-part blog presenting an analysis of key trends from NelsonHall's HR Technology & Services team. Here, Nikki Edwards looks at talent management services, including recruitment and learning services. Recruitment Services RPO and CWS/MSP vendor[...]
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2021: The Year of the Human Cloud
Oct 07, 2020, by Nikki EdwardsQuarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile[...]
Commented Tracking service articles:
Adecco Group Announces Q1 2022 Revenue Up 9.6% (Up 5% Organic) to €5,446m
May 05, 2022 | Financial Results by Nikki Edwards
Randstad Announces Q1 2022 Revenues Up 19.8% (Up 15% Organic) to €6,621m
Apr 26, 2022 | Financial Results by Nikki Edwards
PRO Unlimited to Acquire Geometric Results, Inc. to Enhance MSP Footprint in U.S, and U.K.
Mar 31, 2022 | Mergers and Acquisitions by Nikki Edwards
Korn Ferry Announces Q1 FY22 Revenues Up 70.1% (Up 63.5% in CC) to $585.4m
Sep 08, 2021 | Financial Results by Nikki Edwards
Robert Walters Announces Q2 2021 Net Fee Income Up 25.2% to £89.0m
Jul 07, 2021 | Financial Results by Nikki Edwards