
Andy Efstathiou
Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
In this key role, Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across Banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing. In these domains Andy covers professional services, hosting, and BPS.
In this key role, Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across Banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing. In these domains Andy covers professional services, hosting, and BPS.
His current project is Transforming Wealth & Asset Management Services AI.
Andy joined NelsonHall in September 2005 after gaining extensive financial management experience at global banks, including Citibank and U.S. Trust, where he worked for 20 years, and consulting for ten years prior to joining NelsonHall. Andy's operational experience includes key roles managing the customer and counterparty operations within other financial institutions. He then worked in a consulting capacity, advising regulatory agencies and investment banks on operational issues and business performance.
Andy has a BA in economics from Harvard College, and an MBA. from Stanford. He lives in Massachusetts with his wife Nancy and their two children. When not working, Andy enjoys sailing, hiking, and travel.
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Contact Andy Efstathiou
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Reports by Andy Efstathiou:
Datamatics - Intelligent Automation Services in Banking
Feb 15, 2021 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Datamatics' offerings and capabilities in Intelligent Automation Services in Banking [...]view this reportdownload abstractFirstsource - Intelligent Automation Services in Banking
Feb 15, 2021 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes Firstsource's offerings and capabilities in Intelligent Automation Services in Banking [...]view this reportdownload abstractFIS - Intelligent Automation Services in Banking
Jan 29, 2021 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes FIS' offerings and capabilities in Intelligent Automation Services in Banking [...]view this reportdownload abstractLTI - Intelligent Automation Services in Banking
Jan 29, 2021 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes LTI'sofferings and capabilities in Intelligent Automation Services in Banking [...]view this reportdownload abstractUST - Intelligent Automation Services in Banking
Jan 29, 2021 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes UST's offerings and capabilities in Intelligent Automation Services in Banking [...]view this reportdownload abstract
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Latest blog posts by Andy Efstathiou:
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AI FinTech: What to Expect in 2023
Dec 09, 2022, by Andy Efstathiou2022 has been a very strong year for IT services firms delivering cloud, digital, and AI services to the financial services industry. 2023 looks to be a very different year for these vendors as they are finding it difficult to hire skilled resources, find clients able to fund new large[...]
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Data Management & Operational Agility Key to Mortgage & Loan Industry Transformation
Oct 10, 2022, by Andy EfstathiouIn NelsonHall’s recently published market assessment, Transforming Mortgage and Loan Services, we found that lenders are changing their approach to mortgage and loan operations from a focus on BPS and integration services to a focus on cloud migration and data management services[...]
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Capgeminiās ESG Services Focused on Scope 3 Carbon Reduction & Advanced Reporting
Aug 15, 2022, by Andy EfstathiouESG is a hot, but poorly defined, topic. Many firms and investors have started ESG programs, but recent allegations of “greenwashing” and ineffectiveness have undermined confidence in them. So, what are the components of an effective ESG program? ESG is a wide set of dissimilar [...]
Commented Tracking service articles:
Worldline Launches a Metaverse Showroom to Bridge the Gap between the Network of Virtual and Real Worlds for e-Commerce Merchants
May 31, 2022 | New Offerings by Andy Efstathiou
Worldline Acquires 51% Stake for $340m in Commercial Acquiring Business of ANZ Bank
Dec 14, 2020 | Mergers and Acquisitions by Andy Efstathiou
TSYS Awarded API Software Contract by FPS Trust Company for Healthcare Related APIs
Oct 05, 2015 | Contracts by Andy Efstathiou
Jack Henry Announces it is Processing EMV Debit Card Payments for Mastercard and VIsa
Sep 29, 2015 | New Offerings by Andy Efstathiou
Jack Henry Announces Fiscal Q4 2015 Revenues Up 5.9% to $333.7m
Aug 25, 2015 | Financial Results by Andy Efstathiou