Andy Efstathiou
Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.
In this key role, Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across Banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing. In these domains Andy covers professional services, hosting, and BPS.
In this key role, Andy assists both buy-side and vendor organizations in assessing opportunities and supplier capability across Banking services, including in the areas of Core Banking, Payments, Mortgages & Loans, Securities Processing. In these domains Andy covers professional services, hosting, and BPS.
His current project is Transforming Wealth & Asset Management Services AI.
Andy joined NelsonHall in September 2005 after gaining extensive financial management experience at global banks, including Citibank and U.S. Trust, where he worked for 20 years, and consulting for ten years prior to joining NelsonHall. Andy's operational experience includes key roles managing the customer and counterparty operations within other financial institutions. He then worked in a consulting capacity, advising regulatory agencies and investment banks on operational issues and business performance.
Andy has a BA in economics from Harvard College, and an MBA. from Stanford. He lives in Massachusetts with his wife Nancy and their two children. When not working, Andy enjoys sailing, hiking, and travel.
Analyst Relations professionals can visit the NelsonHall AR Portal to learn more about our upcoming projects.
Contact Andy Efstathiou
Only NelsonHall clients have access to our analysts and advisors for their expert advice and opinion. To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
Reports by Andy Efstathiou:
CSC - Loan BPO
Nov 21, 2014 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes CSC's offerings and capabilities in retail banking BPO. CSC is one of a number of mortgage and loan BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractIGATE - Mortgage and Loan BPO
Nov 19, 2014 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyzes IGATE's offerings and capabilities in lending BPO. IGATE is one of a number of M&L BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractReference Data Management BPO Market Assessment and Forecast
Aug 13, 2014 | Market Analysis by Andy Efstathiou
NelsonHall's market analysis of reference data management BPO consists of 81 pages. The reference data management BPO market continues to grow as organizations seek to adapt to changing regulations, cut their cost of operations, improve cash flow, improve management effectiveness, improve customer satisfaction and respond more agilely to market co [...]view this reportdownload abstractHCL - Reference Data Management BPO
Aug 04, 2014 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyses HCL's offerings and capabilities in reference data management BPO. HCL is one of a number of reference data management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstractBroadridge - Capital Markets BPO
Aug 01, 2014 | Vendor Analysis by Andy Efstathiou
This NelsonHall assessment analyses Broadridge's offerings and capabilities in capital markets BPO. Broadridge is one of a number of capital markets BPO companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstract
Latest tweets by Andy Efstathiou:
Follow @Andy EfstathiouLatest tweets from our analysts:
Latest blog posts by Andy Efstathiou:
-
Genpact: Operationalizing AI for Actionable Insights
Oct 24, 2024, by Andy EfstathiouI recently attended the Genpact AI conference, where the Genpact employees I spoke to were energized by the changes AI is bringing and are focused on helping clients operationalize emerging technologies at scale. The company is investing in tools to provide greater ongoing feedback fro[...]
-
Capgemini: Transforming Core Banking Platforms with Rigorous Governance & Prioritization
Oct 03, 2024, by Andy EfstathiouIn July, I published a blog outlining the latest evolving practices in core banking platform transformation. In this new blog, I outline Capgemini's approach to addressing core banking transformation challenges with its clients. The imperative of platform transformation Deman[...]
-
Infosys’ Strategy & Tactics for Achieving AI Goals
Oct 01, 2024, by Andy EfstathiouAt its recent thought leadership forum, Confluence 2024, Infosys set out its roadmap for achieving a leadership position in AI services. Despite the hype in the marketplace, Infosys finds its clients are taking a thoughtful approach to implementing AI. Clients want to carefully eval[...]
Commented Tracking service articles:
Worldline Launches a Metaverse Showroom to Bridge the Gap between the Network of Virtual and Real Worlds for e-Commerce Merchants
May 31, 2022 | New Offerings by Andy Efstathiou
Worldline Acquires 51% Stake for $340m in Commercial Acquiring Business of ANZ Bank
Dec 14, 2020 | Mergers and Acquisitions by Andy Efstathiou
TSYS Awarded API Software Contract by FPS Trust Company for Healthcare Related APIs
Oct 05, 2015 | Contracts by Andy Efstathiou
Jack Henry Announces it is Processing EMV Debit Card Payments for Mastercard and VIsa
Sep 29, 2015 | New Offerings by Andy Efstathiou
Jack Henry Announces Fiscal Q4 2015 Revenues Up 5.9% to $333.7m
Aug 25, 2015 | Financial Results by Andy Efstathiou