Vendor Analysis
published on Apr 15, 2014
Report Overview:
This NelsonHall vendor assessment analyzes Capita's offerings and capabilities in the LPO sector.
Capita is one of a number of LPO companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's Legal Process Outsourcing (LPO) profile on Capita Legal Services ('Capita') is a comprehensive assessment of Capita's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of LPO services and identifying vendor suitability for LPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capita's LPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Capita is a U.K. headquartered provider of BPO services, providing CMS, F&A, HRO, ITO and, since 2013, legal services including reserved services through the acquisition of law firm Optima and LPO (non-reserved) services.