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Transcosmos and a Japanese Security Software Company - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and a Japanese Security Software Company - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost while maintaining CSAT. [...] - view this reportdownload abstract
Transcosmos and an Online Japanese Securities Broker - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Transcosmos and an Online Japanese Securities Broker - Transformational CMS" case study is an example of how transformational CMS was used to provide premium customer support while reducing cost in other areas. [...] - view this reportdownload abstract
transcosmos - Customer Management Services
Feb 29, 2016 | Vendor Analysis by Ivan Kotzev
transcosmos Inc. (transcosmos) is a public company which has traded on the Tokyo Stock Exchange since 1992, and is headquartered in Tokyo. The company was founded by Koki Okuda in 1966 under the name Maruei Keisan Center, as a data entry BPO. In 1985, it was incorporated under its current name. transcosmos provides CMS, business process outsourcing [...] - view this report
transcosmos - Social Media Services
Aug 12, 2011 | Vendor Analysis by NelsonHall Analyst
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VIP Desk - WAHA Services
Feb 11, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes VIP Desk's offerings and capabilities in WAHA services. VIP Desk is one of a number of WAHA services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Webhelp - Cognitive CX Services
Dec 10, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in Cognitive CX Services. [...] - view this reportdownload abstract
Webhelp - Customer Experience Operations Transformation
Feb 03, 2022 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in Customer Experience Operations Transformation [...] - view this reportdownload abstract
Webhelp - Customer Management Services
May 03, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp’s offerings and capabilities in Customer Management Services. [...] - view this reportdownload abstract
Webhelp - Multi-channel CMS: Delivering Digital Customer Experience
Jul 26, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in multi-channel CMS. [...] - view this report
West - Social Media Services
Aug 05, 2011 | Vendor Analysis by NelsonHall Analyst