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Hewlett Packard Enterprise - Customer Management Services
Jul 15, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Hewlett Packard Enterprise's offerings and capabilities in customer management services. [...] - view this reportdownload abstract
HGS - Advances in Analytics BPS
Feb 15, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Analytics BPS. [...] - view this reportdownload abstract
HGS and Canadian Telco - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "HGS and Canadian Telco - Transformational CMS" case study is an example of how transformational CMS was used to increase CSAT and sales conversion rates. [...] - view this reportdownload abstract
HGS and Global Credit Card Provider - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "HGS and Global Credit Card Provider - Transformational CMS" case study is an example of how transformational CMS was used to meet a client's increasingly stringent NPS targets. [...] - view this reportdownload abstract
HGS - Cognitive CX Services
Jan 27, 2020 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Cognitive CX Services. [...] - view this reportdownload abstract
HGS - Customer Management Services
Mar 21, 2016 | Vendor Analysis by Ivan Kotzev
Hinduja Global Solutions (HGS) is a public company which has been listed on the National Stock Exchange of India and the Bombay Stock Exchange since June 2007. HGS is part of Hinduja Group, a multinational conglomerate. It is headquartered in Bangalore, India. [...] - view this reportdownload abstract
HGS - CX Services Transformation
Jan 03, 2024 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes HGS' offerings and capabilities in CX Services Transformation [...] - view this reportdownload abstract
HGS - Multi-channel CMS: Delivering Digital Customer Experience
Mar 30, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in Multi-Channel CMS. [...] - view this reportdownload abstract
HGS - Transforming CMS Through Analytics
Sep 14, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes HGS' offerings and capabilities in transforming CMS through analytics. [...] - view this reportdownload abstract
HP Enterprise Services: Customer Management Services
Nov 05, 2012 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes HP's offerings and capabilities in Customer Management Services. HP is one of a number of Customer Management Services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]