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Firstsource and U.K. Media - Transformational CMS
Sep 25, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Firstsource and U.K. Media - Transformational CMS Case Study" is an example of how transformational CMS was used to increase efficiencies and NPS. [...] - view this reportdownload abstract
Firstsource - Customer management services
Feb 06, 2014 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in customer management services and consists of 8 pages. [...] - view this reportdownload abstract
Firstsource - Customer Management Services
Jun 16, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in customer management services. [...] - view this reportdownload abstract
Firstsource - CX Services Transformation
Jan 24, 2024 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes Firstsource's offerings and capabilities in CX Services Transformation [...] - view this reportdownload abstract
Firstsource - Social Media Services
Feb 07, 2014 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Firstsources's offerings and capabilities with regards to social media services. [...] - view this reportdownload abstract
Firstsource - Transforming CMS through Analytics
Oct 11, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Firstsource's offerings and capabilities in Transforming Customer Management Services through analytics. [...] - view this reportdownload abstract
Firstsource - WAHA Services
Feb 06, 2015 | Vendor Analysis by NelsonHall Analyst
Firstsource was founded in 2001 as ICICI Onesource and was re-branded to Firstsource in 2006. Firstsource has operations in North America, Europe, and Asia Pacific. [...] - view this reportdownload abstract
Genii Analytics - Transforming Customer Management Services through Analytics
Sep 30, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Genii Analytics' offerings and capabilities in transforming CMS through analytics. [...] - view this reportdownload abstract
Genpact- Advances in Analytics BPS
Feb 27, 2019 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Analytics BPS. [...] - view this reportdownload abstract
Genpact - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in social media services. Genpact is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]