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HP - Social Media Services
Apr 19, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes HP ES's offerings and capabilities in social media services. HP ES is one of a number of social media services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Infosys and Global Network Communication Provider - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Infosys and Global Network Communication Provider - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost and increase CSAT. [...] - view this reportdownload abstract
Infosys and U.K. Dairy Product Manufacturer - Transformational CMS
Sep 26, 2014 | Vendor Analysis by NelsonHall Analyst
NelsonHall's "Infosys and U.K. Dairy Product Manufacturer - Transformational CMS" case study is an example of how transformational CMS was used to reduce cost, increase order efficiency and standardize processes. [...] - view this reportdownload abstract
Infosys - AssistEdge Multi-Channel Integration Software
Feb 14, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Infosys - AssistEdge's offerings and capabilities in CMS software services. AssistEdge is one of a number of CMS software service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...] - view this reportdownload abstract
Infosys BPO - Customer Management Services
Aug 12, 2016 | Vendor Analysis by Ivan Kotzev
Infosys’ BPO subsidiary was established in 2002 and offers customer management services alongside F&A services, legal processing, HRO, digital media services, knowledge services (KPO), sourcing and procurement services, and sales and fulfillment. [...] - view this reportdownload abstract
Infosys BPO - Multi-channel CMS: Delivering Digital Customer Experience
Mar 06, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Infosys BPO's offerings and capabilities in Multi-Channel CMS. [...] - view this reportdownload abstract
Intelenet Global Services - Customer Management Services
Mar 09, 2016 | Vendor Analysis by Ivan Kotzev
Intelenet is a private BPS provider, headquartered in Mumbai, India offering CMS, F&A, knowledge management, and technology services such as infrastructure management. [...] - view this reportdownload abstract
Intelenet Global Services - Transforming CMS Through Analytics
Sep 19, 2016 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Intelenet Global Services' offerings and capabilities in transforming CMS through analytics. [...] - view this reportdownload abstract
Intelenet - Multi-channel CMS: Delivering Digital Customer Experience
Jun 15, 2017 | Vendor Analysis by Ivan Kotzev
This NelsonHall vendor assessment analyzes Intelenet's offerings and capabilities in Multi-channel CMS. [...] - view this reportdownload abstract
IntouchCX - CX Services Transformation
Mar 12, 2024 | Vendor Analysis by Ivan Kotzev
This NelsonHall assessment analyzes IntouchCX's offerings and capabilities in CX Services Transformation [...]