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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

Hays - Recruitment Process Outsourcing

Vendor Analysis

by Elizabeth Rennie

published on Nov 22, 2013

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Report Overview:

Hays provides specialist recruitment of professional labor, in the £20K - £130K salary range. It supports a range of industries and sectors in placing permanent, temporary and interim positions. U.K. headquartered, the Hays Group employs ~7,840 personnel globally and has ~750 employees dedicated to the RPO business. Services are delivered from 5 main Service Management Centers, 7 Hubs, and a network of global offices. Hays has 239 offices spread over 33 countries.

Who is this Report for:

NelsonHall's Recruitment Process Outsourcing Vendor Assessment for Hays is a comprehensive assessment of Hay's Recruitment Process Outsourcing offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for recruitment process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR decision makers

Scope of this Report:

The report provides a comprehensive and objective analysis of Hay's recruitment process outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

Most HAYS employees are in the following service centers:

  • Global client services centers, which provide nearshore support in Leicester, Delhi, Krakow and Kuala Lumpur.

HAYS targets the following sectors:

  • Financial Services
  • Technology
  • Media & Entertainment
  • Manufacturing
  • Professional Services
  • Telecommunications
  • Retail
  • Consumer Products

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