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About NelsonHall

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Our analysts and advisors combine years of business experience with a rigorous analytical approach, a clear communication style, and a keen client service focus.
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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

BPO Service Line Definitions

Market Analysis

by John Willmott

published on Jul 29, 2022

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