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Mike Smart

Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.

ITS Market Forecast - 2020 - 2024

Market Forecast

by Mike Smart

published on May 28, 2020

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Report Overview:

NelsonHall’s updated “ITS Market Forecast: 2020-2024” consists of 231 pages.

This report covers 11 of the main IT services (ITS) service lines covered by NelsonHall, providing market forecasts and vendor revenue shares for each combination of service line and geography.

Who is this Report for:

NelsonHall's "Global ITS Market Forecast: 2020-2024" report is a comprehensive market forecast report designed for:

  • Sourcing managers monitoring the IT services (ITS) industry, and identifying leading vendors for shortlists and RFPs
  • Executives seeking assistance in identifying levels of ITS vendor presence by service line and geography
  • Vendor marketing, sales and business managers looking to identify market sizes and growth rates and their market share relative to their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a forecast for the global IT services outsourcing market overall and by geography and by service line.  It covers the following: 

  • The IT services market size for 2019 and the forecast for the business process services market through 2020 to 2024
  • The IT services market size and forecast for North America, specifically covering the U.S. and Canada; EMEA, specifically covering U.K., France, Germany, and Italy; Asia Pacific: and Latin America.

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