Vendor Analysis
published on May 16, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Amdocs’ offerings and capabilities in quality engineering services
Who is this Report for:
NelsonHall’s QE profile on Amdocs is a comprehensive assessment of Amdocs’ offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the QE and IT services sectors.
Scope of this Report:
The report provides a comprehensive and objective analysis of Amdocs‘ QE offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Amdocs’ offerings and capabilities in QE.
Amdocs Quality Engineering (AQE) has been part of Amdocs Services since 2005 and is currently under the Amdocs SI Services division. It provides testing services to Amdocs’ traditional client base as part of Amdocs’ strategy to expand its software and IT service portfolio and activities.
In 2008, AQE, then known as Amdocs Testing, expanded its testing capabilities to include non-Amdocs product testing services, e.g., mobile and web applications and BSS/OSS applications. Approximately half of AQE’s revenues are related to non-Amdocs products and applications.
In 2018 Amdocs Testing changed its name to Amdocs Quality Engineering to emphasize new testing technologies and services and the upskilling of its clients and workforce. NelsonHall estimates AQE’s headcount to have been ~4,350 at the end of 2021 and up ~15% by the end of 2022. AQE is one of the growth engines of Amdocs.
While Amdocs has traditionally stood out for its telecoms sector client base, service buyers will be interested to note this profile’s assessment of Amdocs’ growing experience serving media and entertainment and financial services sector clients.