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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Cigniti - Quality Engineering 2023

Vendor Analysis

by Dominique Raviart

published on May 17, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Cigniti’s offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s QE profile on Cigniti is a comprehensive assessment of Cigniti’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Cigniti’s QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Cigniti is headquartered in Hyderabad. It is no longer a testing pure-play, although it still derives 80% of its revenues from testing; in the past five years, the company has expanded from its testing niche to offer agile consulting and development services and RPA-based business process automation. UiPath remains its primary partner in RPA.

In May 2022, Cigniti resumed acquisitions after a ten-year pause: it took over Aparaa Digital/RoundSqr. RoundSqr was a small firm with FY22 revenues of ~$3m and almost 100 employees, yet its acquisition was strategic for Cigniti. RoundSqr brought precious data engineering, analytics, AI services, and web and mobile application development (including architecture design and API development) capabilities. It also had an IP, Zastra, a computer vision model for object detection, image classification, and semantic segmentation. Zastra will accelerate Cigniti in computer vision, an area of AI with potential in QA, especially in visual testing (as part of UX testing) and RCA.

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