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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Amdocs - Quality Engineering

Vendor Analysis

by Dominique Raviart

published on Dec 05, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Amdocs' offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s Quality Engineering profile on Qualitest is a comprehensive assessment of Amdocs' offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Amdocs' QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Amdocs Quality Engineering (AQE) has been part of Amdocs Global Services since 2005. It provides testing services to Amdocs’ traditional client base as part of the company’s strategy to expand its software and IT service portfolio and activities.

In 2008, AQE, then known as Amdocs Testing, expanded its testing capabilities to include non-Amdocs product testing services, e.g., mobile and web applications and BSS/OSS applications. Approximately half of AQE’s revenues are related to non-Amdocs products and applications.

In 2018, Amdocs Testing changed its name to Amdocs Quality Engineering to emphasize new testing technologies and services and the upskilling of its clients and workforce.

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