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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

BPO Contract Termination

Case Study

by Rachael Stormonth

published on May 01, 2007

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Report Overview:

Report Outline:

Provides best practice guidelines for BPO contract terminations.

The guidelines cover:

Reasons for contract termination planning
BPO contract termination frameworks
Categories of termination
Common termination requirements
Recommendations.

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