Vendor Analysis
published on Apr 01, 2015
Report Overview:
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in procurement BPO. IBM is one of a number of companies analyzed as part of NelsonHall's comprehensive procurement BPO analysis program.
Who is this Report for:
NelsonHall's procurement BPO profile on IBM is a comprehensive assessment of IBM's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of IBM's procurement BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes IBM's offerings and capabilities in procurement BPO
IBM is one of a number of procurement BPO companies analyzed in this comprehensive analysis.
The company's procurement BPO services complement its larger SCM and F&A BPO services and it is particularly interested in larger opportunities which span procurement and F&A.
IBM is the second largest procurement BPO service provider globally. Its capabilities were boosted by the acquisition of Emptoris.