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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Optimum Procurement Group - Procurement BPO

Vendor Analysis

by Rachael Stormonth

published on Apr 02, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Optimum Procurement Group's ('Optimum') offerings and capabilities in procurement BPO. Optimum is one of a number of companies analyzed as part of NelsonHall's comprehensive procurement BPO analysis program.

Who is this Report for:

NelsonHall's procurement BPO profile on Optimum Procurement Group ('Optimum') is a comprehensive assessment of Optimum's offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Optimum's procurement BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

Optimum Procurement is a U.K. based procurement services provider established in 2007.

Optimum's procurement services are delivered via one of three engagement models:

  • Outsourcing
  • Co-sourcing: where Optimum brings additional capacity and capability to the client's team
  • Outsourcing consultancy.

It offers some specialist services, such as vehicle fleet management and a recently launched E-Switch offering.

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