Vendor Analysis
published on May 13, 2015
Report Overview:
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in procurement BPO. Genpact is one of a number of companies analyzed as part of NelsonHall's comprehensive procurement BPO analysis program.
Who is this Report for:
NelsonHall's procurement BPO profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities in procurement BPO. It is designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact's procurement BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Genpact's procurement BPO services are part of its wider SCM BPO offering.
Genpact's procurement BPO services were primarily built on the back of its F&A BPO activities, and started with transactional processing activities.
Genpact's S2C services are mostly support services for category managers and strategic sourcing personnel.
Genpact also offers a range of analytics and diagnostic services, the latter using its SEP framework and methodology.