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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Wipro - Quarterly Update

Quarterly Update

by Rachael Stormonth

published on Oct 20, 2017

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Report Overview:

NelsonHall’s Quarterly Update on Wipro's provides a snapshot of developments at Wipro in the last quarter.

Who is this Report for:

NelsonHall’s Quarterly Update on Wipro provides a snapshot of developments at the company in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program.

Both programs are designed for:

  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
  • Sourcing managers monitoring the capabilities of existing suppliers of IT and BPO services and identifying vendor suitability for these services
  • Consultants advising clients on vendor selection
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the BPO/IT services sector.

Scope of this Report:

The report provides a quarterly update on Wipro, looking at financial performance and key developments during the period.

It accompanies NelsonHall’s Key Vendor Assessment program which looks at Wipro’s IT and BPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphases and new developments
  • Revenue breakdowns
  • Analysis of the company’s offerings and key service components
  • Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Q2 FY18 Performance similar to Q1, impacted by challenges in Healthcare and Communications; claims to be on trajectory to reach “industry level” growth by Q4. Operating margin continues to decline.

Growth was driven primarily by BFSI (North America banking, which for some peers is soft) and Manufacturing & Technology, which together account for >50% of total revenue

Excluding BPO (where the impact of HPS is evident), we estimate broadly flat constant scope/constant currency growth.

Operating margin down y/y, and the eleventh consecutive quarter of y/y decline.

Q3 FY18 guidance is muted; still expecting significant pick up in Q4

The wide ($40m) guidance range reflects ongoing uncertainties, though management expects Communications to start picking up.

Management again expressed confidence that Wipro will achieve industry-level growth by Q4 (this might include some inorganic growth, if there is significant acquisition activity in Q3), with margins closer to FY17 levels.

Progress against six strategic pillars: client mining delivering results; HOLMES automating more L2 tasks, 52% of U.S. workforce now localized.

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