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Meet the NelsonHall Team

Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • IBM – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS). The practice provides testing services [...]
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  • Infostretch – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    Infostretch is headquartered in Santa Clara, CA. The company was founded in 2004 as a software testing pure-play, initially providing mobile testing services with delivery from, mostly, India. One important contract for the firm was with a large U.S. telecom service provider, for which Infostretch was the certification authority for mobile apps on [...]
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  • TCS – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    TCS had initially set up its Quality Engineering & Transformation (QET), then under a different name, in 1998. QET was a horizontal service line with P&L responsibility and aligned by vertical, mirroring TCS's vertical structure. In FY18, TCS initiated its Agile Strategy which implies all application services activities will be align [...]
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  • Amdocs – Next-Gen Testing Services

    Jan 28, 2019 | Vendor Analysis by Dominique Raviart

    Amdocs Quality Engineering (AQE) has been part of Amdocs Services since 2014. It provides testing services to Amdocs’ traditional client base, as part of Amdocs’ strategy to expand its software and IT service portfolio and activities. AQE has a headcount of 3.2k; this does not include the ~450 career testers engaged in testing Amdocs [...]
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  • NTT DATA – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT [...]
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Latest tweets by Dominique Raviart:

  

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    Latest blog posts by Dominique Raviart:

    • IT Services Expectations for 2025: U.S. Rebound & GenAI

      Jan 17, 2025, by Dominique Raviart

        After the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]

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    • Sopra Steria: Consistent Strategic Priorities & Emphasis on Operations

      Jan 03, 2025, by Dominique Raviart

        Sopra Steria recently held its first Capital Markets Day. Following significant scope changes (including in Benelux and its defense & security sector business) and the sale of its Sopra Banking Software business, the company, now mainly an IT service pure-play, highlighted its stra[...]

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    • NTT DATA Lifts the Veil on Business Consulting

      Nov 26, 2024, by Dominique Raviart

        NTT DATA Group recently held its virtual consulting day. In May, we reported on the new NTT DATA after its merger with NTT Ltd., the creation of NTT DATA Japan and Inc., and its priorities. At the time, we commented: “NTT DATA Inc. remains a quiet giant whose capabilities are not[...]

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