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Meet the NelsonHall Team

Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • Wipro – Salesforce Services

    Oct 26, 2018 | Vendor Analysis by Dominique Raviart

    Wipro acquired Appirio in November 2016, for $500m. U.S.-based Appirio is a consulting and systems integration firm that has historically focused on Salesforce (SFDC) applications, Workday applications, and more recently around Google's technology. At the time of the acquisition, Appirio had ~1,250 employees and was headquartered in Indianapoli [...]
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  • Cognizant – Salesforce Services

    Oct 12, 2018 | Vendor Analysis by Dominique Raviart

    Cognizant highlights the comprehensiveness of its relationship with Salesforce. Cognizant is: A systems integration partner A support partner. Cognizant highlights it is a Premier Success partner, providing support services on behalf of Salesforce A significant client of Salesforce with 6.5K personnel using Sales Cloud internally An ISV [...]
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  • IBM Bluewolf – Salesforce Services

    Oct 12, 2018 | Vendor Analysis by Dominique Raviart

    In 2016, IBM announced the acquisition of an SFDC service specialist headquartered in NYC, U.S. Bluewolf was founded 19 years ago, as the first services partner of SFDC. At the time of the acquisition, Bluewolf had ~500 SFDC specialists. The company had developed internationally from the U.S. to London, Paris, Prague, and Melbourne. Bluewolf was mo [...]
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  • BearingPoint – Salesforce Services

    Oct 09, 2018 | Vendor Analysis by Dominique Raviart

    This NelsonHall vendor assessment analyzes BearingPoint's offerings and capabilities in Saleforce Services. [...]
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  • DXC– Salesforce Services

    Oct 08, 2018 | Vendor Analysis by Dominique Raviart

    DXC has its Salesforce (SFDC) capabilities within its Enterprise and Cloud Apps service line.  The company has positioned its capabilities between, on one side, the large-scale vendors with a consulting background (e.g., Accenture, Deloitte, and PwC), and on the other side the India-headquartered firms. DXC intends to, therefore, combine c [...]
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Latest tweets by Dominique Raviart:

  

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    Latest blog posts by Dominique Raviart:

    • IT Services Expectations for 2025: U.S. Rebound & GenAI

      Jan 17, 2025, by Dominique Raviart

        After the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]

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    • Sopra Steria: Consistent Strategic Priorities & Emphasis on Operations

      Jan 03, 2025, by Dominique Raviart

        Sopra Steria recently held its first Capital Markets Day. Following significant scope changes (including in Benelux and its defense & security sector business) and the sale of its Sopra Banking Software business, the company, now mainly an IT service pure-play, highlighted its stra[...]

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    • NTT DATA Lifts the Veil on Business Consulting

      Nov 26, 2024, by Dominique Raviart

        NTT DATA Group recently held its virtual consulting day. In May, we reported on the new NTT DATA after its merger with NTT Ltd., the creation of NTT DATA Japan and Inc., and its priorities. At the time, we commented: “NTT DATA Inc. remains a quiet giant whose capabilities are not[...]

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