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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Evaluating Approaches to BPO

Case Study

by John Willmott

published on May 21, 2006

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Report Overview:

Report Outline:

Presentation given by NelsonHall at buyer conference to assist organizations in evaluating their F&A outsourcing options.

In particular, the presentation is aimed at assisting buyers in identifying the key factors underlying:

  • Process selection
  • Delivery approaches
  • Risk management.

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