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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Financial Industry Indian Captives Assessment and Forecast

Market Analysis

by Andy Efstathiou

published on Jan 11, 2012

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Report Overview:

Report Outline:

NelsonHall's "Financial Industry Indian Captives Assessment and Forecast" identifies and analyzes current strategies, operations, services, and client demand for financial industry captive BPO services providers based in India.

In particular, the study uses captive interviewing to establish:

  • Organization structure, governance, services provided, clients served, and initiatives
  • The issues and challenges faced by captive organizations overall and by service function
  • Satisfaction with current service provisioning and strategy
  • Future plans for operations.

NelsonHall's 'Financial Industry Indian Captives Assessment and Forecast' report is designed for executives who are:

  • Developing strategies to target the offshore services delivery market
  • Seeking an understanding of India based captive services development
  • Investigating acquisition opportunities of India based captive organizations.

The geographic scope of the study is India-based operations delivering services globally.

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