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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

TCS - Reference Data Management BPO

Vendor Analysis

by Andy Efstathiou

published on Apr 02, 2012

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Report Overview:

This NelsonHall vendor assessment analyzes TCS's offerings and capabilities in Reference Data Management BPO. TCS is one of a number of Reference Data Management BPO companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Reference Data Management BPO vendor assessment for TCS is a comprehensive assessment of TCS's Reference Data Management BPO (RDM BPO) offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of RDM BPO and identifying vendor suitability for RDM BPO RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS's Reference Data Management BPO offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

TCS's Reference Data Management BPO services are split into two major segments:

  • Customer data
  • Security data.

TCS has three active delivery centers for reference data services, all in India:

  • Chennai
  • Bangalore
  • Gurgaon

TCS is in the process of adding delivery capability for RDM BPO in: Kolkata, Mumbai and Dalian,

TCS is targeting tier 1 multi-national financial institutions for asset management and brokerage units headquartered in:

  • North America: Canada and the U.S.
  • Europe: Germany

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