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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

OneSource Virtual - Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Aug 09, 2016

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Report Overview:

OneSource Virtual is a privately owned U.S. based business, providing BPaaS services exclusively through the Workday platform.  

Who is this Report for:

NelsonHall’s payroll services vendor assessment for OneSource Virtual is a comprehensive assessment of OneSource Virtual’s payroll service offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of OneSource Virtual’s payroll outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.

Key Findings & Highlights:

Founded in 2008, it has ~769 employees and is headquartered in Dallas, Texas.  Services offered to clients include Workday deployment, HR outsourcing, finance and accounting outsourcing, and IT services. 

It has ~420 clients, of which ~77% include payroll services.  From a payroll perspective, OneSource Virtual processes ~1.5m payslips per month, across ~325 clients; this equates to ~945k employees paid.

Managed payroll services and payroll administrative services represent ~8% and ~67% of its payroll business respectively, with the remaining business generated from settlement services (services include check writing and tax lodgments, treasury management, W2 and T4 printing).

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