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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

OneviewHR- Next Generation Payroll Services

Vendor Analysis

by Elizabeth Rennie

published on Jan 09, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes OneviewHR's offerings and capabilities in Next Generation Payroll Services

Who is this Report for:

NelsonHall’s Payroll Services Vendor Assessment for OneviewHR is a comprehensive assessment of OneviewHR payroll services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector
  • HR and payroll decision makers.

Scope of this Report:

The report provides a comprehensive and objective analysis of OneviewHR Next Generation Payroll services offering, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

OneviewHR, formed in early 2017 and headquartered in New Delhi, India, is a provider of HR and payroll outsourcing services and solutions for the Indian market.

Founded by a group of former BPO and ITO industry executives seeking to develop a highly flexible, multi-tower HR BPaaS solution, OneviewHR entered the HRO space with payroll has its foundational services offering and continues to expand and develop its HR services capability toward a consult to operate model.

Today, OneviewHR has ~24 clients across India and produces ~72k pay-slips annually

This profile focuses specifically on OneviewHR's payroll outsourcing services capability.

OneviewHR currently offers a fully managed payroll services solution for India only and goes to market with three service bundles, including:

  • Payroll Only, including:
    • Payroll management
    • Income tax support
    • Payroll compliance
    • Exit management
    • Self-service and mobility
    • Employee helpdesk
  • HR + Payroll, including:
    • All services included in Payroll Only bundle, plus:
    • Employee onboarding
    • Employee data management
    • HR policies and documents
    • Attendance and leaves management
  • HR + Payroll + Expenses, including:
    • All services included with HR + Payroll bundle, plus:
    • Expense management
    • Reimbursement management

OneviewHR provides employee payroll inquiry support with all of its delivery bundles; thus all payroll clients receive this added capability as part of the standard solution. 

In addition to fully managed payroll services, OneviewHR also offers multi-process HR BPaaS services beyond payroll, including:

  • Onboarding
  • Position management
  • Leave and attendance administration
  • Policy and letters (document support)
  • Expense reimbursements
  • Income tax support
  • Exit management

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