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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

Alight Solutions - Payroll Services 2022

Vendor Analysis

by Elizabeth Rennie

published on Aug 25, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Alight Solutions' offerings and capabilities in Payroll Services.

Who is this Report for:

NelsonHall’s Payroll Services profile on Alight Solutions is a comprehensive assessment of Alight Solutions’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Alight’s Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Alight, Inc. (Alight), headquartered in Illinois, is a provider of integrated digital human capital and business solutions inclusive of health, wealth, wellbeing and payroll. Alight was listed as a public company on the NYSE in July 2021.  Alight has 16k+ employees across 23 countries and services ~4.3k clients with client employees across 124 countries.

Alight brings ~25 years of payroll services capabilities from merging various HR service organizations of Aon, Exult, NGA HR, and Convergys.

Alight’s payroll business supports payrolls in 188 countries. NelsonHall estimates Alight has ~250 payroll service clients and delivers payroll for ~4m client employees. 

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