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Elizabeth Rennie

Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.

ADP - Cloud HR Transformation Services 2023

Vendor Analysis

by Elizabeth Rennie

published on Mar 02, 2023

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Report Overview:

This NelsonHall assessment analyzes ADP’s offerings and capabilities in Cloud HR Transformation services

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services profile on ADP is a comprehensive assessment of ADP’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud HR Transformation services and identifying vendor suitability for Cloud HR Transformation Service RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Cloud HR Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of ADP’s Cloud HR Transformation Services offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, opportunities, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

ADP is primarily known for its payroll capability. It pays ~39 million employees globally, and in 2023 it hit the milestone of having 1m clients. Over the last 5 years, ADP has been increasing the strategic value of its products and services to clients and has made significant investments in developing its HCM platforms and Cloud HR Transformation services. 

ADP services ~8m workers across its HR outsourced services, including global payroll and compliance. It targets all small, midsized, and large market organizations in the U.S. for its Cloud HR Transformation Services.   

Buyers looking for a provider with highly developed compliance and security processes and with a one-stop-shop offering for both HR and payroll services should look at this vendor; it brings significant Cloud HR Transformation capability with a broad and expanding range of services.

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