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Jeanine Crane-Thompson

Jeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.

PeopleScout - Next Generation RPO

Vendor Analysis

by Jeanine Crane-Thompson

published on Mar 12, 2024

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Report Overview:

This NelsonHall assessment analyzes PeopleScout's offerings and capabilities in Next Generation RPO

Who is this Report for:

NelsonHall’s Next Generation RPO profile on PeopleScout is a comprehensive assessment of PeopleScout’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of PeopleScout and identifying vendor suitability for RPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the RPO sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of PeopleScout’s RPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Founded in 1992, PeopleScout’s services comprise permanent and contingent workforce solutions, including:

  • Recruitment process outsourcing
  • MSP solutions
  • Talent advisory services
  • Total workforce solutions.

The Affinix talent platform supports PeopleScout’s workforce solutions, providing a cloud-based technology stack and delivering program analytics to inform strategic decisions.

PeopleScout is a business of its parent organization, TrueBlue. The other brands and services within the TrueBlue organization include:

  • PeopleReady - an on-demand, temporary workforce provider supporting a wide range of industries
  • Staff Management - a high-volume onsite contingent workforce staffing provider
  • Centerline - a CDL truck driver staffing provider supporting the transportation and logistics industries in the U.S.
  • Simos - a performance-based staffing partner providing contingent workforce solutions for warehousing and distribution, e-commerce, returns processing, and third-party logistics.

PeopleScout continues transforming its business, leveraging its historical core strengths, such as high-volume hiring and talent advisory services, and aligning its solutions with client needs in today’s talent landscape. The agility of its technology, solutions, and multilingual delivery models support the company’s vision to disrupt less-established sectors and markets.

The company leverages its proprietary technology platform, Affinix, for sourcing, screening, and delivering a permanent workforce, along with dedicated service delivery teams, working as an integrated partner with its clients. ~75% of PeopleScout’s programs are ongoing RPO services with contract terms over one year. The remaining programs comprise project RPO engagements under one year in duration. Pricing typically consists of a fee for each hire and talent consulting fees.

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