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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.

Mindtree- Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Feb 02, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Mindtree's offerings and capabilities in cognitive & self-healing IT infrastructure management services.

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Mindtree is a comprehensive assessment of Mindtree’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Mindtree’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Mindtree’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.

Mindtree's cognitive and self-healing IT infrastructure capabilities in support of IT operations, customer contact, and DevSecOps, underpinned by its AI CoE, include:

  • Cognitive consulting and advisory services: intelligent uplift, shift to the digital core, and cognitive self-healing journey
  • Self-healing and autonomous remediation: platform-led intelligent command center, and autonomous and guided remediation
  • Advanced analytics for enhancing CX: cognitive bots, proactive self-healing, voice, chat, and visual cognition
  • AI/ML: platform-led client proactive self-healing, and reactive autonomous and guided remediation
  • SRE and DevSecOps: platform-led no-ops and continuous everything.

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