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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.

NTT DATA - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Feb 15, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes NTT DATA's offerings and capabilities in cognitive & self-healing IT infrastructure management services.

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on NTT DATA is a comprehensive assessment of NTT DATA’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of NTT DATA’s cognitive & self-healing IT infrastructure management services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes NTT DATA’s offerings and capabilities in cognitive & self-healing IT infrastructure management services.

NTT DATA, through its Nucleus Intelligent Enterprise Platform (mix of IP and third-party tools), seeks to provide a consolidated view across data center, cloud, applications, security and workplace. It looks to provide a single source of truth and the orchestration of multiple solutions to drive client automation outcomes. It has configuration interfaces to enable client-specific SLAs, compliance, and orchestration rules. End-users access through a self-serve portal, through both catalog and API-based approach.

NTT DATA has several automation use cases, all underpinned by security, which includes:

  • IT Optimization: cloud, data center, workplace, and application services
  • Business Transformation: industry solutions, business process automation.

 

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