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John Laherty

John is a Senior Research Analyst at NelsonHall. He is a member of the global IT Services research team with shared responsibility for IT Services research with Dominique Raviart, Eric Levine, and Mike Smart.

Atos - Cognitive & Self-Healing IT Infrastructure Management Services

Vendor Analysis

by John Laherty

published on Apr 17, 2023

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Report Overview:

This NelsonHall assessment analyzes Atos’ offerings and capabilities in cognitive and self-healing IT infrastructure management services

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services profile on Atos is a comprehensive assessment of Atos’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cognitive & self-healing IT infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Atos’ cognitive & self-healing IT infrastructure management offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Over the last 18 months, Atos has been focusing on bringing its Bridge IP, AIOps, and automation capabilities as standard across clients covering all infrastructure elements. Atos’ Bridge IP provides a single pane of glass to proactively monitor the client’s infrastructure.

Potential service buyers will benefit from the full report’s analysis of the ways in which Atos’ virtual agent, End-User Computing Analytics platform, Proactive Experience Centers, and broader automation capabilities combine to address a range of IT infrastructure management needs.

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