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John Willmott

John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.

Indirect and Direct Tax Outsourcing

Market Analysis

by John Willmott

published on May 20, 2016

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Report Overview:

NelsonHall’s “Indirect and Direct Tax Outsourcing” 29 page report is based on interviews with executives within both BPS vendors and audit firms offering taxation outsourcing services.

The report analyzes the “art-of-the-possible” and opportunities for outsourcing across indirect and direct taxation.

In particular, the report covers vendor approaches to taxation outsourcing, the delivery structures used by audit firms and BPS vendors, types of taxation services offered by audit firms and BPS vendors, the geographic coverage attainable, examples of indirect and direct taxation service outsourcing, and the usage of technology within taxation outsourcing identifying the nature of the opportunity for taxation outsourcing via both audit firms and BPS vendors.

Who is this Report for:

NelsonHall’s “Indirect and Direct Tax outsourcing” report is an analysis of the “art-of-the-possible” and opportunities for outsourcing across indirect and direct taxation designed for:

  • Sourcing managers investigating the maturity, and nature, of indirect and direct tax outsourcing
  • Vendor marketing, sales and business managers developing strategies for indirect and direct taxation outsourcing services
  • Financial analysts and investors specializing in the IT services and BPS sector.

Scope of this Report:

The report is based on interviews with executives within both BPS vendors and audit firms offering taxation outsourcing services.

The report analyzes the “art-of-the-possible” for both indirect and direct taxation outsourcing, identifying the applicability of both audit firms and BPS vendors. In particular, the report covers:

  • Vendor approaches to taxation outsourcing
  • Delivery structures used by audit firms and BPS vendors
  • Types of taxation services covered by audit firms and BPS vendors
  • Geographic coverage attainable
  • Examples of indirect and direct taxation service outsourcing
  • The usage of technology within taxation outsourcing
  • The nature of the opportunity for taxation outsourcing via both audit firms and BPS vendors.

 

Key Findings & Highlights:

Taxation service outsourcing has traditionally been regarded as the preserve of the audit firms and the Big Four tend to have a more complete range of indirect and direct tax services across a wider range of countries. Nonetheless the leading BPS vendors are increasingly capable of offering taxation service outsourcing both in conjunction with their traditional F&A BPS services and as standalone services.

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