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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Hexaware - Analytics and Reporting BPS in Banking

Vendor Analysis

by Andy Efstathiou

published on Nov 03, 2015

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Report Overview:

This NelsonHall assessment analyzes Hexaware’s offerings and capabilities in analytics and reporting services in banking. Hexaware is one of a number of analytics and reporting services companies analyzed in NelsonHall’s comprehensive industry analysis programs. 

Who is this Report for:

NelsonHall’s Analytics and Reporting BPS in Banking vendor assessment for Hexaware is a comprehensive assessment of Hexaware’s analytics and reporting BPS in banking offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for analytics and reporting BPS in banking RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Hexaware’s analytics and reporting BPS in banking offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Hexaware started delivering data management services in 2000 to a global fund manager, as part of an implementation of Eagle Data Management software. In 2003, Hexaware started in business intelligence services, when it partnered with Eagle Investment Systems to create a reporting module on top of the Eagle Data Management solution.

In late 2015, Hexaware will launch an analytics and reporting BPS engagement with an existing client which will be buying A&R BPS as a managed service.

Hexaware’s banking analytics and reporting consulting & systems integration service delivers services from three delivery centers, and onsite at clients, including:

  • Mumbai
  • Chennai
  • Onsite at clients.


Hexaware’s primary targets for analytics and reporting services are:

  • Global banks headquartered in the U.S. and Europe
  • Global custodians and asset servicing firms
  • Global asset managers
  • Asset management arms of insurance companies.

In future, Hexaware will continue to target U.S., U.K., and German speaking financial institutions. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Pricing and Contracts
  • Platforms and Intellectual Property
  • Changes to Operations
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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