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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

SLK Global - Next Generation Mortgage and Loan BPS

Vendor Analysis

by Andy Efstathiou

published on Aug 16, 2017

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Report Overview:

This NelsonHall vendor assessment analyzes SLK Global's offerings and capabilities in Next Generation Mortgage and Loan BPS. SLK Global is one of a number of mortgage and loan BPS companies analyzed in NelsonHall’s comprehensive industry analysis programs. 

Who is this Report for:

NelsonHall’s Next Generation Mortgage and Loan (M&L) BPS vendor assessment for SLK Global is a comprehensive assessment of SLK’s next generation M&L BPS offerings and capabilities designed for: 

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for M&L BPS RFPs 
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the support services sector. 

Scope of this Report:

The report provides a comprehensive and objective analysis of M&L offerings, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphases and new developments 
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations.

 

Key Findings & Highlights:

SLK Global is a privately held company with U.S. headquarters in Dallas, TX. IT is part of the SLK Group, which has ~5k employees as of Q1 2017. SLK Group has two subsidiaries:  

  • SLK Global: provides business process management products and services to financial institutions 
  • SLK Software Services: provides software solutions and services. 

SLK Global (SLK) has ~3k employees (as of Q1 2017) and five delivery  centers: 

  • Bangalore 
  • Pune
  • Kolhapur
  • Dallas
  • Metro Manila, Philippines.

SLK’s M&L BPS activities began in 2007, when a regional bank required  BPS support for its mortgage lending operations. The initial services required were loan document indexing. Over time, the engagement has grown to include additional origination processes, including underwriting audits. 

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Delivery Capability and Partnerships
  • Platforms
  • Changes to Operations
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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