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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

FIS - Transforming Financial Services with Cloud, SaaS, and BPaaS Services

Vendor Analysis

by Andy Efstathiou

published on Oct 27, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes FIS' offerings and capabilities in Cloud, SaaS, and BPaaS services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming Financial Services with Cloud, SaaS, and BPaaS Services’ profile on FIS is a comprehensive assessment of FIS’ offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud, SaaS, and BPaaS processes and identifying vendor suitability for Cloud, SaaS, and BPaaS services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of FIS’ BFS-focused Cloud, SaaS, and BPaaS service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

FIS has been delivering as-a-service offerings to clients since the early 2000s. It started with BPaaS, delivering deposit services for a digital subsidiary of a large consumer bank. Since then, FIS has expanded its BPaaS delivery to many other tier-one bank subsidiaries and regional banks. Over time FIS introduced SaaS services and, finally, cloud services.

Today, FIS provides these services for its proprietary solutions and platforms. It delivers services to its existing client base and new clients, supporting their migration to FIS as-a-service offerings. Clients are in the banking and capital markets industries. Banking clients are primarily mid-tier and local banks. Capital markets firms are primarily engaged in wealth and asset management and need support for fund and shareholder accounting processes.   

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