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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall. She has global responsibility for research programs including the flagship Vendor Intelligence Program, which delivers the most comprehensive vendor intelligence in the form of Key Vendor Assessments, Quarterly Updates, and Daily Vendor Tracker. She also consults widely with NelsonHall clients.

Infosys - Quarterly Update

Quarterly Update

by Rachael Stormonth

published on Jan 15, 2019

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Report Overview:

NelsonHall’s Quarterly Update on Infosys provides a snapshot of developments at Infosys in the last quarter.

Who is this Report for:

NelsonHall’s Quarterly Update on Infosys provides a snapshot of developments at Infosys in the last quarter. It accompanies NelsonHall’s more comprehensive Key Vendor Assessment program. Both programs are designed for:

  • Marketing, sales and business managers developing strategies to target service opportunities within the BPO/IT Services markets
  • Sourcing managers monitoring the capabilities of existing suppliers of IT outsourcing services and identifying vendor suitability for IT services
  • Consultants advising clients on vendor selection
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the BPO/IT services sector.

Scope of this Report:

The report provides a quarterly update on Infosys.

It accompanies NelsonHall’s Key Vendor Assessment program which looks at Infosys’ IT and BPO offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphases and new developments
  • Revenue breakdowns
  • Analysis of the company’s offerings and key service components
  • Analysis of the profile of the company’s client base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Q3 FY19: executing well on 3-year transformation plan

  • Highest CC revenue growth for two years
  • Raises FY19 CC growth target
  • Investments in sales, digital capabilities, expanding localization and others impact operating margin. As earlier indicated, level of investment is increasing in H2

Bookings momentum continues; pipeline appears healthy

FY19 9 months YTD large deal bookings total is more than double the prior year period.

Pipeline features both larger digital projects and also some cost-driven outsourcing opportunities

Greater appetite for M&A and different commercial models

  • Completes acquisition of Nordics Salesforce specialist
  • Two JVs in Asia

Localization initiatives continue

  • In U.S., inaugurates two Technology & Innovation hubs, announces two more
  • Announces intentions for Tech & Innovation hubs in other regions.

Panaya and Skaya no longer up for sale

  • Rethinking strategy for these businesses

Attrition reducing q/q; remains high.

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