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Meet the NelsonHall Team

Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • Cognizant – Next-Gen Testing Services

    Mar 07, 2019 | Vendor Analysis by Dominique Raviart

    Cognizant provides software testing services almost exclusively through its testing practice, Quality Engineering and Assurance (QE&A). NelsonHall estimates that QE&A has ~33k testers (not including SAP/enterprise application testing, software product testing within TriZetto, or testing work done as part of IT infrastructure services units [...]
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  • LTI – Next-Gen Testing Services

    Mar 07, 2019 | Vendor Analysis by Dominique Raviart

    Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle. Assurance Services has a very different profile from LTI overall: its client bas [...]
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  • Expleo/SQS– Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Since 2009, Expleo (the former SQS) has transformed its business model, expanding from its background in QA consulting and onshore testing delivery to growing its presence across offshore and nearshore centers, e.g., India, for addressing multi-year managed testing services contracts (managed services, MTS). Expleo has also repositioned its onshore [...]
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  • Infosys – Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Infosys primarily provides software testing services through its Infosys Validation Solutions (IVS) unit, which was founded in 2001. It initially serviced websites and e-commerce applications as an independent service (from ADM activities), focusing on TCoEs. IVS is a horizontal service line with ownership on P&L and delivery, as well as on pre [...]
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  • IBM – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS). The practice provides testing services [...]
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    Latest blog posts by Dominique Raviart:

    • Eviden’s Quality Engineering AI Journey

      Apr 03, 2024, by Dominique Raviart

        NelsonHall recently talked with Eviden, Atos’ consulting and application services business, about its QE practice, Digital Assurance. Digital Assurance has 5k quality engineers, 65% offshore, reflecting a high leverage in North America (due to its Syntel heritage) counterbalan[...]

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    • Sopra Steria’s Update on GenAI Experience: Focus on Software Engineering

      Mar 26, 2024, by Dominique Raviart

        During the summer of 2023, we met with Mohammed Sijelmassi, Sopra Steria’s CTO and Digital Transformation Office head and discussed how Sopra Steria was deploying internally and helping clients externally with GenAI and LLMs. Earlier this month, we met with Mr. Sijelmassi again t[...]

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    • IT Services Predictions: 2024 Will Be a Year of Transition

      Jan 11, 2024, by Dominique Raviart

        2023 was a year of disruption after the 2021-22 digital catch-up. As the year unfolded, IT services spending slowed down, initially in the U.S. in the financial services, telecom, and high-tech sectors. We expect 2024 to be a year of transition with a modest rebound in IT services s[...]

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